Feature

Identify profitable cross sell opportunities

Explore what customers buy in what order and time interval. Personalized, well-timed campaigns are proven to grow repeat spend.

Customers' first ordered product

1,305 customers

purchased Modern Lipstick in their 1st order

Repeat purchase rate

28%

Most customer repurchase after

10 weeks

Customers' second ordered product

14%

2nd order

15ml Face Serum

Customers' third ordered product

5%

3rd order

Signature Foundation

27%

increase in CLTV (meta investment example)

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56%

predicted second-product purchases of the time

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Uncover what your customer may purchase next with Product Journey.

Uncover what your customer may purchase next

  • Find out what your customers’ order history
  • Target audiences to encourage them to follow the top journey

Improve your automations with product insights

  • Discover which product drive retention and LTV
  • Discover buying patterns and average order timing to customize your automations
Improve your automations with product insights
Connect with the ideal customers using tailored messaging powered by lifecycle analysis

Connect with the ideal customers using tailored messaging

  • Get 12 lifecycle segments with suggested actions and discounts
  • Engage high value, at-risk customers with ease

Remove guesswork from email marketing campaigns and flows

  • Target customers based on historical data for increased likelihood of purchase or to prevent churn
  • Identify optimal times for upselling or creating urgency in marketing messages
Remove guesswork from email marketing campaigns and flows
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“We had been using Segments Analytics to identify our customers’ most common second purchases and PostPilot for direct mail, so using both seemed to check all the boxes: increase returning customer revenue and cross-promote our product categories, all in an affordable way."

Brittany Tomkiewicz, Marketing director at Lo & Sons

Brittany Tomkiewicz, Marketing Director @ Lo & Sons

Boost your repeat rate & LTV with actionable insights

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